Please refer to this link for directions: Maps & Directions - PNE and this link for parking information: PNE Parking FAQ
Please visit translink.ca or call 604-953-3333 for more information.
How to Access:
- After purchase, you will receive an email when your mobile tickets are available: titled “Your Mobile Tickets are available to download” from TicketLeader.
- Next, log into your account on your mobile device (via “My Account” → “My Upcoming Events”) and view the event. From your mobile, you can then add the ticket to Apple Wallet or Google Wallet.
- Please note, screenshots of tickets will not work for entry.
How to Transfer:
- Log into your TicketLeader account: Sign In | PNE
- Go to “Account” → “Transfer”.
- Select the game and seats you would like to transfer
- Add First Name, Last Name and Mobile Number OR Email – mobile number is preferred
- Tickets will then be emailed to the guest – they will need to create an account to accept the transfer
Doors open 1 hour before puck drop, unless otherwise noted due to other pregame activities or events.
The PNE has a no large bag policy and currently only allows small bags and clear bags at our venues. Bags larger than 8.5×11 inches (the size of a standard piece of paper) will not be permitted into the venue. For everyone’s safety, security and enjoyment, we ask you to only bring small clutches, belt bags, fanny-packs or clear (i.e. see-through) bags. This policy allows us to safely and efficiently screen and welcome guests into the event. All bags and hand-carried items will be subject to a search and screened for prohibited items prior to entry. Medical and Childcare bags are permitted but subject to inspection.
Unless otherwise noted by teams or event staff, guests may bring signs and flags to cheer on the league, the team, and the players. All signs and flags must follow these guidelines:
- Size – Signs and flags must be handheld and no larger than 28″ x 22″ (the size of a standard poster board).
- No poles or sticks – Nothing attached to a stick, pole, or rigid support.
- Don’t block others – Your sign or flag can’t interfere with the game, game presentations, or the view/experience of other fans.
- Keep it supportive – Signs and flags should be positive, family-friendly, and focused on celebrating the game and the players.
- No commercial, inappropriate, or divisive messaging – Please avoid signs and flags that are commercial, vulgar, discriminatory, disrespectful, political or a tool used for incitement or protest.
- No hanging or draping – Signs and flags must stay handheld and can’t be hung or cover any venue signage or displays.
Autographs and player Meet-and-Greets are available as a group experience. More information can be found here: Vancouver Goldeneyes Group & Fan Experiences
Cameras and/or video cameras are permitted, but selfie sticks and drones are not permitted on site. Professional photoshoots and photography equipment, including but not limited to: cameras with detachable lenses, telephoto lenses, backdrops, green screens, tripods and deflective screens are not permitted on site. THE PNE requires that all photographs or videos taken by guests be used for their personal enjoyment ONLY.
The PWHL is committed to creating a safe and enjoyable environment for all fans. Please refrain from disruptive behavior, including foul or abusive language, or obscene gestures. Do not engage in fighting or the throwing of objects. Please report any violations of these rules to the nearest usher, security or guest services staff member. Be aware that pucks can be propelled into the spectator area with enough force to cause serious injury. Please remain alert at all times.
We’d love to hear from you! If you have any questions ahead of the game or feedback about your experience, please reach out to us at vancouverinfo@thepwhl.com